Pk64 Terms and Conditions — Know Before You Play

1. Introduction & Acceptance

By accessing or using the pk64 website or app, you confirm that you have read and agreed to these Terms & Conditions in full. These terms apply to all services on the pk64 platform — including Live Casino, Slots, Sports Betting, and all other gaming activities.

Pk64 reserves the right to change, amend, or update these Terms & Conditions at any time. Continued use of the platform after any changes have been made will be considered acceptance of the revised terms. We recommend visiting this page regularly to stay informed.

2. Account Registration & Use

To register on pk64, the following conditions must be met:

• You must be at least 18 years old.
• Each individual may open only one account.
• All information provided during registration must be accurate and truthful.
• Account login credentials (password) must not be shared with any third party.
• Transferring or selling account ownership is strictly prohibited.
• Opening an account under another person's name or identity is prohibited.

If any suspicious activity is detected on an account, pk64 reserves the right to temporarily or permanently suspend it at any time. Providing false information during registration will result in immediate account termination, and any deposited funds may not be returned.

Use a strong password to keep your account secure and never share it with anyone. If you forget your password or believe your account has been compromised, contact pk64 support immediately. Members are fully responsible for any losses resulting from third-party access to their account.

3. Identity Verification (KYC)

To make withdrawals or process high-value transactions on pk64, completing KYC (Know Your Customer) verification is mandatory. The following documents may be required during this process:

• A copy of your National ID (NID) or passport.
• A recent photo (document held in a selfie).
• Proof of address — a utility bill or bank statement.
• Proof of ownership of the payment method.

KYC verification typically takes 24–72 hours. Withdrawal requests may remain pending while verification is in progress. pk64 is not obligated to process withdrawals if the required documents have not been submitted correctly.

4. Deposit & Payment Policy

Pk64 currently supports deposits via bKash, Nagad, and Rocket. All transactions are processed in Bangladesh Taka (BDT). Please keep the following in mind when making a deposit:

• The minimum deposit amount may vary depending on the current offer.
• Deposits are usually credited to your account instantly.
• The account name on the deposit must match the name on the payment method.
• Deposits made through third parties are not permitted.
• pk64 is not responsible for delays caused by network issues with a bank or mobile operator.

If a deposit does not appear in your account, please contact pk64 support with the transaction reference number and a screenshot. Issues of this nature are typically resolved within 24 hours.

5. Withdrawal Policy

Withdrawing your winnings from pk64 is a straightforward and transparent process. Before submitting a withdrawal request, please make sure of the following:

• KYC verification must be completed.
• If a bonus has been claimed, the wagering requirements must be fulfilled.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Once a request is submitted, processing is typically completed within 1–24 hours.
• pk64 reserves the right to delay or suspend withdrawals in cases of suspicious activity.

If evidence of multiple accounts or fraud is found, pk64 may cancel the withdrawal. In such cases, pk64 reserves the right to notify the relevant authorities.

6. Bonus & Promotion Terms

The following terms apply to all bonus and promotional offers on pk64:

• Each bonus has specific wagering requirements (betting conditions).
• Bonus funds cannot be withdrawn directly; withdrawal is only available after the wagering requirements have been met.
• Bonus claims are limited to one per person or household.
• Bonus offers must be used within the specified time frame; expired bonuses are automatically cancelled.
• pk64 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Special bonuses and cashback offers apply to VIP members.

7. Game & Betting Rules

The following general rules apply when playing on pk64:

• Each game has its own rules, which should be read before starting.
• If a game is interrupted due to a technical error, that round may be considered void.
• The dealer's decision is final in Live Casino.
• If a match is cancelled in Sports Betting, the stake is refunded; detailed rules can be found in the Sports section.
• Winnings obtained by exploiting software bugs or errors will be forfeited.

The outcome of all games on pk64 is determined by RNG (Random Number Generator) technology, which is completely impartial and internationally verifiable. Game results cannot be predetermined or manipulated in any way.

8. Prohibited Activities

The following activities are strictly prohibited on pk64. If any of these are proven, the account will be permanently banned:

• Creating or operating multiple accounts.
• Registering using another person's identity.
• Misuse or manipulation of the bonus system.
• Intentionally exploiting software errors or bugs.
• Using automated bots or scripts to play games.
• Money laundering or illegal financial transactions.
• Attempting to hack or carry out a cyberattack on pk64's systems.
• Threatening or harassing other members.

9. Responsible Gaming Policy

Pk64 believes gaming should be entertainment, not an addiction. We encourage all members to enjoy games responsibly. To support responsible gaming, pk64 offers the following features:

• Set daily, weekly, or monthly deposit limits at your convenience.
• Temporarily pause your account for a set period (cooling-off period).
• Self-Exclusion — an option to deactivate your account on a long-term basis.
• Awareness information and support resources related to the signs of gaming addiction.
• Support available via 24/7 customer service.

If you feel that gaming is having a negative impact on your daily life, please contact our support team immediately or the Responsible Gaming page Visit.

10. Privacy & Data Protection

Pk64 takes the protection of your personal information very seriously. Any data you provide is used solely for the following purposes:

• To verify your account and ensure security.
• For transaction processing and fraud prevention.
• To fulfill legal and regulatory obligations.
• To improve service quality and deliver a personalised experience.

Pk64 never sells your personal information to third parties. For more details, please refer to our Privacy Policy Read the page.

11. Limitation of Liability

Pk64 accepts no liability in the following circumstances:

• A game session that was left incomplete due to an internet disconnection.
• If a loss occurs due to a technical issue on the user's device.
• In cases of delay or failure by a third-party payment gateway.
• If a loss occurs as a result of the user sharing their own login credentials.
• Service disruptions caused by unforeseen natural disasters or force majeure events.

Pk64 is committed to delivering the highest standard of service at all times. However, temporary disruptions may occur due to technical issues or scheduled maintenance. In such cases, pk64 is committed to resolving the issue as quickly as possible.

12. Right to Amend Terms & Conditions

Pk64 reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Before changes take effect, pk64 will notify members via email or through a platform announcement.

Continued use of the platform after any changes will be taken as your acceptance of the updated terms. Visit this page regularly to stay up to date with the latest Terms & Conditions.

13. Contact & Support

If you have any questions or need clarification about these Terms & Conditions, please contact the pk64 support team. Our team is available 24/7 to assist you.

• Email: [email protected]
• For general enquiries, visit our FAQ Page View.
• For Responsible Gaming support Responsible Gaming View page.

Pk64 takes all complaints and feedback seriously and strives to respond in the shortest possible time.